Telehealth and Health Explainer Video Production
Using Telehealth and Health Explainer Video Production helps healthcare organisations explain virtual care clearly, calmly and consistently. It supports clinicians, practice managers, nurses, reception teams and patient services staff who need to guide patients and the family of the patients before remote appointments begin.
IMPRESSIVE Film delivers structured explainer videos that reduce confusion, improve confidence and support IMPRESSIVE communication across digital care.
What Is Telehealth and Health Explainer Video Production?
Telehealth and Health Explainer Video Production is the creation of clear, patient-focused videos that explain how remote healthcare works and what people should expect before, during and after a virtual appointment. These videos introduce telehealth access, appointment flow, preparation steps, privacy considerations and appropriate use of virtual care. The goal is to make telehealth understandable, accessible and reassuring for patients, families and care teams.
Why Healthcare Professionals Use Telehealth and Health Explainer Video Production
As telehealth becomes a routine part of care delivery, patients and families may feel uncertain about how virtual appointments work, whether they are suitable, and how to prepare. Without clear guidance, this uncertainty often results in missed appointments, technical difficulties and increased administrative workload.
Healthcare organisations use explainer videos to provide consistent, repeatable guidance that patients and the family of the patients can review in advance. This supports smoother appointments, clearer expectations and reduces the burden on nurses and front-desk teams who otherwise manage repeated questions.
It standardises how telehealth is explained across services and teams.
It prepares patients and families before virtual appointments.
It reduces anxiety by explaining telehealth in plain language.
It supports nurses and staff by reducing repetitive setup questions.
It improves confidence for patients new to virtual care.
The Problem
Patients may be unsure how to connect, what technology is required, or what will happen during a telehealth appointment. Families who assist patients may also lack clear guidance. This uncertainty increases stress for patients and creates additional pressure on nurses and support staff.
The Solution
Structured explainer videos provide visual, step-by-step guidance that patients and families can revisit. When telehealth processes are explained clearly and consistently, appointments run more smoothly, confidence improves and care teams can focus on clinical outcomes rather than technical issues.
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[ OUR PROCESS ]
Pre Production: Discovery and Planning
We define the telehealth workflow, target audience and key messages that must be communicated clearly. Planning includes health literacy considerations, family involvement, accessibility needs, privacy expectations and internal review pathways. Scripts are developed to ensure patients understand how telehealth works and what is expected of them.
Production:
Filming and Creation
Production is conducted with a healthcare-sensitive approach, using calm presentation and clear visual guidance. Filming may include clinician explanations, nurse-led guidance, on-screen walkthroughs and visual cues that help patients feel oriented and supported.
Post Production: Editing and Delivery
Editing prioritises clarity, pacing and simplicity. On-screen text and visual prompts are used where helpful, and captions are included where required. Videos are delivered for websites, patient portals, appointment confirmations and internal communication channels.
Support
We provide ongoing support for updates, workflow changes and expansion into telehealth education libraries. This ensures consistency for patients, families and nurses as services evolve.
Some of Our Healthcare & Clinical Projects
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Who are telehealth explainer videos designed for?
Patients, the family of the patients, clinicians, nurses and administrative teams.What should a telehealth explainer video cover?
How to access the appointment, what to prepare, what to expect and how to get help if needed.Can the video be reused across multiple services?
Yes, videos can be designed to work across clinics, departments or care pathways.Do these videos reduce staff workload?
Yes, they reduce repetitive questions and support consistent messaging.Are accessibility and captions included?
Yes, accessibility is considered during planning and delivery.Does Amir’s cancer survivor background influence this work?
Yes, lived experience deepens sensitivity to uncertainty and the importance of clear guidance.How does lived experience shape telehealth communication?
It reinforces empathy, clarity and respect for patients and families navigating care remotely.
[ Frequently Asked Questions ]
Telehealth works best when people understand it. Clear explanation is part of care, not an extra step.
Your work changes lives,
Our work makes sure people understand it.
You deliver healthcare beyond physical walls, we communicate your virtual care pathway with clarity, empathy and IMPRESSIVE storytelling so patients, families and nurses feel supported.
